English | Cymraeg

Cookies

Cookies are files saved on your phone, tablet, or computer when you visit a website.

We use cookies to:

  • remember what messages you have been shown so we do not show them again
  • understand how you use this service so we can update and improve it
  • keep track of your online application
The cookies we use do not identify you.

Essential cookies

Introductory cookie message

When you first use this service, we show a cookie message. This gives you the option to accept or reject non-essential cookies. We then store a cookie so that your computer knows you have seen it and you are not shown this message again.

Name Purpose Expires
cookies_policy Saves your cookie consent settings 1 year
cookies_preferences_set Lets us know you have saved your cookie consent settings 1 year

Your progress when applying

When you apply using the service, we will set a cookie to remember your progress through the forms. This cookie does not store your personal data and is deleted once you have completed the transaction.

Name Purpose Expires
UKV&I_SESSION Stores an ID for your application while you are applying When you close your browser or when you click the sign out link

Analytics cookies (optional)

Measuring website usage

With your permission, we use Google Analytics to collect information about how you use this service. This helps us check the service is meeting your needs and make improvements.

Google Analytics stores information about:

  • how you got to the site
  • pages you visit and how long you spend on them
  • what you click on

No personal details are stored with this information, so you cannot be identified.

We do not allow Google to use or share our analytics data.

Name Purpose Expires
_ga Counts how many users visit our service by tracking if you have visited before and which pages you visit 2 years
_gat Counts how many users visit our service by tracking if you have visited before and which pages you visit 1 minute
_gid Counts how many users visit our service by tracking if you have visited before and which pages you visit 1 day

Measuring the health of our systems

With your permission, we use Dynatrace to measure the health of our systems. Dynatrace captures data on the infrastructure of our service to help us diagnose problems and keep the service running.

One way it does this is through real user monitoring. This lets us know if your digital experience is slow and which parts of the website are experiencing errors.

Name Purpose Expires
dtCookie Helps us monitor our service and deliver a better experience When you close your browser
dtLatC Helps us monitor our service and deliver a better experience When you close your browser
dtPC Helps us monitor our service and deliver a better experience When you close your browser
dtSa Helps us monitor our service and deliver a better experience When you close your browser
rxVisitor Helps us monitor our service and deliver a better experience 2 years or when you close your browser (depending on the system)
rxvt Helps us monitor our service and deliver a better experience When you close your browser
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